Technical support
Fix it on this iPhone.
This page explains the controls in Vykac. It does not send a message or a file off the device, and it does not open a support ticket.
Permissions
Camera, Photos, the microphone, and notifications are requested from the matching button, not from a general prompt at launch.
- Scan Label asks for the camera.
- Choose Photo asks to open the photo library.
- Save Image asks to add one PNG to the library.
- Record Voice Note asks for the microphone.
- Set Reminder asks for local notifications, and only after you pick a date and time.
If a button is unavailable, open the System tab in Vykac to see the status. Allow access in iOS Settings, then tap the same button again.
Sheets and credits
Preview does not use a credit. One confirmed PNG sheet uses one sheet credit. A cancelled or failed generation does not spend a credit.
If a purchase is verified, the ledger shows the added credits. If you cancel a purchase, the balance stays the same. Credits stay in this installation. There is no restore control, because a consumable credit is not tied to a Vykac account.
If a sheet image is missing, the result page says so. You can delete that local sheet entry. The credit entry remains.
Voice notes and reminders
A voice note is an audio file on that tasting. It is not transcribed. Play, replace, or delete it from the tasting. Clearing a draft that was created in the same visit also removes its recording.
A reminder fires at the date and time you set. Moving a tasting to Recently Deleted, or erasing the installation, removes that pending reminder. Restoring a tasting from Recently Deleted does not put the reminder back.
Erase this installation
Erase Sandbox & Reset Storage removes tasting records, label photos, voice notes, sheet images, and purchase history on this iPhone. The balance returns to the 2 welcome credits from first launch. Sample tastings do not come back. This cannot be undone.